Trudgen Heating & Cooling Ltd.
c/o Mr. John Trudgen,
R.R. 2,
Blenheim, Ontario
N0P 1A0
   

From: B. W. Small
To: trudgen@ciaccess.com
Sent: Wednesday, July 26, 2006
Subject: Installation of Central Air Conditioning Equipment

 

Hi John

I thought I would write today to express my gratitude to you and your staff. My replacement Central Air job was scheduled very promptly. Your staff arrived on time and fully equipped to complete the job.

The fellows were polite, courteous and willing to answer questions from myself and even from the neighborhood kids who are always so curious!

The job was completed quickly, and there was very little mess. This was quickly cleaned up and your guys hauled away the old equipment, cardboard, and even the floor sweepings! Your guys even took a couple of minutes to re-mount my garden hose reel which had to be moved to accommodate the larger size of the new outside unit.

They even took the time to help me fill out the forms for the current Rebate Program that saved me $575.00! Thanks guys!

I must also mention that I am pleased with your recommendation for the size of cooling capacity of the unit for my home. I can start the Central Air when it's well over 80 degrees outside, and have my home cooled down in a couple of hours. The unit cycles on for a while and then off for a while - the old one took 12 to 18 hours to cool the home, and ran 18 to 20 hours per day to keep it almost cool in here! This new High Efficiency Central Air is GREAT and costing me a lot less to operate!

I feel quite comfortable in recommending you and your guys to my friends and family!

PS. I've included a few photos taken during the installation.
 
Best regards,
B. W. Small